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Support
Contact Us
If you have any questions, requests, or need support, you can easily get in touch with us. As Evderyası, we’re always happy to assist you with anything related to your order, delivery, or our products.
For orders, returns, exchanges, or special requests, simply reach out to us. We’ll get back to you as quickly as possible.
Shopping Information
You can easily find products using the category menus or the search bar. Each product details page includes information about dimensions, materials, and usage.
Yes. All products at Evderyası are handcrafted in our boutique workshop. We do not mass produce.
Some products are shipped from stock, while others are made to order. The production time is indicated on the product page.
Yes. We offer custom sizes and personalization options for suitable products. You can contact us for details.
Payment Information
We accept credit cards, debit cards, and secure online payment methods. International payments are supported.
Yes. All payments are processed through a secure payment infrastructure. Your card details are not stored in our system.
Yes. You can use valid discount codes during campaign periods at the checkout stage.
If the payment fails, you can try again with a different card or contact us.
Order & Returns
Unused and undamaged products can be returned within the specified period from delivery. Returns are not accepted for products made to order.
Simply contact us for your return request. The necessary guidance will be provided to you.
If the product is faulty or damaged, the shipping fee is covered by Evderyası. In other cases, the return shipping fee is the responsibility of the buyer.
Exchanges can be made depending on stock and production status. You can contact our support team for details.
Order Process
You can place an order by adding the product you like to the cart and completing the payment steps.
Yes. Tracking information will be sent to you when your order is shipped.
Cancellation or changes can be made before production begins. You need to contact us as soon as possible.
Contact us as soon as you receive the product. The problem will be resolved as quickly as possible.
Shipping & Delivery
Yes. Evderyası ships worldwide.
The delivery time varies depending on the country and the production status of the product. The average time is indicated on the product page.
Customs duties and additional fees that may arise in international orders are the responsibility of the buyer.
